What Our Customers Are Saying

Because we value your feedback and strive to continuously improve, every inspection is followed with a customer satisfaction survey.
Please enjoy reading the many who have responded.

Featured Testimonials

Rick was awesome. Super professional and really problem solved to get us want we needed! He fixed what another plumber was unable to accomplish after two visits.

Amanda H.

We've used them two times with very good results. The first was an inspection of our new home, which included a video of the sewer inspection. Recently, we had a sewer backup and they came after hours for emergency service... they were fast, friendly and reasonably-priced. Our tech., Brandon, was very helpful in explaining things and determined to help us out. I am rarely this pleased with a service company, but these guys were very professional and made a difficult situation turn out as good as it could. Thanks.

Chris M.

We are Real Estate agents and have used The Sewer Pros numerous times for our buyers as well as having their services provided by buyers of our listings. So we have been on both sides of the inspections. I have found them to be professional and able and they communicate well.

Brian F.

As a home inspector, I always recommend Rick from Sewer Pros to our clients. He is very knowledgeable and provides a great customer service. Easy to schedule, and great video reports. Highly recommended.

B.E.

They were able to get to my home within 2 hours. Kyle was the service man and did a great job. He explained everything he was doing, worked quickly, and also gave great advice on how to prevent any further kitchen sink clogs. Great company! Great staff! Would highly recommend in the future.

Kevin H.

They sent a technician within minutes of my 7:45 am distress call of my basement backup with raw sewage. They were so professional, mindful to cleanlyness, and quick to resolve the problem. They also gave me great advise to avoid future problems. I called two other companies that weren't able to come today. I would recommend them to anyone!!!

John G.

Realtime Customer Reviews


Maryland Heights, Missouri
Very professional company, showed up on time, my technician Rob Reeves was great he knew his stuff and was very friendly and helpful. Would recommend their services completely.

Saint Charles, Missouri
Technician was very polite, friendly and informative!

Saint Louis, Missouri
Hello the service was excellent! He was very thorough and explained what was going on and what actions needed to be taken. Very knowledgeable and courteous. I would defanetly use him again and recommend as well! Thanks so much

Chesterfield, Missouri
Knowledgeable, on time, cost effective

Manchester, Missouri
Umm. lets see. I called. They answered. I made an appointment. They showed up. I asked questions. He answered, to my satisfaction. The man was on point the whole time. You know what, he did his job very well. When someone does their job very well, it is a great day for him and us. Kudos. I'll call again in a year for another inspection and work. I appreciate making a good connect since moving into this house. I am a plumber. I love it when a crew or company gets it the first time.

Saint Charles, Missouri
sewer Pros does a great job. They are very professional!

Saint Louis, Missouri
Professional approach and quality service

University City, Missouri
Scheduling is easy. Always on time unless something unforeseen happens. If something should happen in the timeframe the office is right on top of it and everyone is communicated with. Reports are on time and easy to read and understand. Technician always makes sure the customer is in the loop and discusses issues right up front. I never have to worry about the sewer inspection because they are Pros!!!!!

Saint Louis, Missouri
Efficient and knowledgeable

Saint Louis, Missouri
The technician that did the job was extremely thorough, very professional, knowledgeable, and exact. He has to be one of your best employees, I had this same job done about two years ago from Sewer Pros. The two employees cannot be compared.

O Fallon, Missouri
Like the report with clear picture evidence.

Saint Charles, Missouri
I like the imaging..It leaves no doubt if there is a problem.

Glen Carbon, Illinois
Tech was very personable with the client and myself and explained the inspection issues clearly. Great customer service.

Saint Louis, Missouri
They were very professional, respectful of the property and courteous during the inspection.

O Fallon, Missouri
No problems at all.

Saint Louis, Missouri
you gave us an excellent view of the pipes and was glad to see the mess inside. Owner has agreed to cabling then now and we will contact you to Hydo Jetting as soon as we can get it done. Thanks Debbie Valentine

Clayton, Missouri
They are prompt and efficient

Overland, Missouri
Friendly technicians, knowledgeable

O Fallon, Missouri
Professional and courteous staff!!

O Fallon, Missouri
The guy showed up on time and was very professional. Liked everything but thought the price of 199 was a little high for hour work. Should be more like 99 to 149

Saint Louis, Missouri
It was great except you locked everybody out of the house by locking the bottom lever handle lock that was open for you when you went in. Yeah, they should have taped over the bottom lock and thumb turn. hopefully we have a key or I'll have to pay a lock smith $85 to get in my own house. great report

Pacific, Missouri
Great communication, on time and professional

Saint Louis, Missouri
Getting an appointment for service was quick and easy. Technician arrived as scheduled, and completed tasks requested. The technician outlined what was found regarding my drainage and piping issues and provided recommendations as to options to make the needed repairs. After the work was done, photos, videos, and a written report was delivered that outlined the services provided and problems found. The technician was professional and friendly, and the service cost was reasonable. I recommend their services to anyone who has sewer problems.

Ballwin, Missouri
Prompt and reliable.

Olivette, Missouri
Excellent customer service from the inspection team! Knowledgeable and trustworthy.

Saint Louis, Missouri
I got the report right away. Very happy.

Saint Louis, Missouri
Professional and always do a great job.

Saint Charles, Missouri
Easy and professional to work with

Brentwood, Missouri

Saint Louis, Missouri
Great, timely experience.

Florissant, Missouri
I would have given you a ten but you keep harassing me to respond to your survey.

Saint Charles, Missouri
Super friendly and informative

O Fallon, Missouri
Very thorough! Very quick to get us scheduled!

Chesterfield, Missouri
Arrived on time, Very Professional. Let me know what they were doing each step of the way.

Florissant, Missouri
The professionalism of the technician was outstanding and he did a great job of explaining the process.

Arnold, Missouri
Very friendly and professional. Answered all of my questions.

Saint Charles, Missouri
Very efficient and well done

Gray Summit, Missouri
The technician showed at the time of appointment while being kind and courteous he carried out his duty professionly which showed through diligence and thoroughism.

Saint Louis, Missouri
Very professional. Extremely punctual and persistent in completion of work

Saint Louis, Missouri
The service was excellent and the servicemen were very professional.

Saint Charles, Missouri
The service was fast and clean.

Saint Louis, Missouri
outstanding service

O Fallon, Missouri
Prompt, thourough, professional, friendly.

Saint Charles, Missouri
Prompt professional service

Gray Summit, Missouri
Sewer Pros is consistently professional and reliable, not to mention a pleasure to work with. They are always on time, and make sure the client understands what is happening.

Brentwood, Missouri
Excellent service, very accommodating

Lake Saint Louis, Missouri
You are pleasant, courteous, kind, and thorough. I believe that if there were a problem, you would find it and let us know.

Collinsville, Illinois
Sewer pros was excellent!! Timely, professional, competitively priced, and efficient!

Saint Louis, Missouri
Easy to schedule, prompt arrival, quick and friendly service. Thank you!

Ballwin, Missouri
I’ve always liked Sewer Pros. Used you folks when I bought my home. I’m a real estate agent and alway refer business your way.

TSP---Van-Sidebarvansl

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