The purpose of a sewer camera inspection is to determine the condition of the home’s sewer lateral and to determine whether the system is functioning properly. Sewer camera inspections are performed before purchasing a home, when preparing for a large home improvement project, or if you are experiencing sewer issues such as slow drains or frequent sewer backups.
Now that you know you need an inspection, here is what you should expect:
When Scheduling your Sewer Camer Inspection
The SewerPros ask that you request inspections 24-hours in advance. For your convenience, you can schedule online or by phone. The appointement time will be scheduled within a 2 hour window, with the inspection process taking approximately an hour and 15 minutes. In addition, The SewerPros can call 30 minutes prior to arrival, upon request.
The customer service team will need the following information:
- Property Address
- Buyer’s Contact Information
- Realtor’s Contact Information
- Access Information
- Is the property occupied or vacant?
- Alarm code if necessary
- Form of payment
Preparing for the Technicians Arrival
Please ensure all parties involved have been made aware of our arrival time, procedures, and requests. The technician will need access to water and electric hookups as well as a clear path to the main stack. They may even need to get on the roof to gain access to the sewer line.
During the Sewer Camera Inspection
Upon arrival, the technician will have to look around to locate plumbing lines and access points so we ask that any pets on the property be restrained.
If any of the interested parties are present, they are welcome to view the video while in process. While making the sewer lateral inspection video, the technician will discuss what they are seeing in the line and if it is open and in serviceable condition.
There are times when the technician may not be able to see the entire sewer lateral due to a blockage or damage. Therefore, the sewer camera inspection will need to be rescheduled after the proper corrections, such as cabling or access to the stack, have been made.
Tape and flags may be placed on the ground surface to mark the location of damage or blockage found in the line. Please do not move these markers.
The office will email a digital report with video to the buyer paying for the service; and anyone whose email was listed on the order, for example, the buyer’s realtor, home inspector, or the current home owner.
The report is in a PDF format found at the bottom of the email. Click on that image to view the report. DVD’s can be prepared upon request. If the report needs further explanation, our customer service team is happy to assist with answers.
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