What Our Customers Are Saying

Because we value your feedback and strive to continuously improve, every inspection is followed with a customer satisfaction survey.
Please enjoy reading the many who have responded.

Featured Testimonials

Rick was awesome. Super professional and really problem solved to get us want we needed! He fixed what another plumber was unable to accomplish after two visits.

Amanda H.

We've used them two times with very good results. The first was an inspection of our new home, which included a video of the sewer inspection. Recently, we had a sewer backup and they came after hours for emergency service... they were fast, friendly and reasonably-priced. Our tech., Brandon, was very helpful in explaining things and determined to help us out. I am rarely this pleased with a service company, but these guys were very professional and made a difficult situation turn out as good as it could. Thanks.

Chris M.

We are Real Estate agents and have used The Sewer Pros numerous times for our buyers as well as having their services provided by buyers of our listings. So we have been on both sides of the inspections. I have found them to be professional and able and they communicate well.

Brian F.

As a home inspector, I always recommend Rick from Sewer Pros to our clients. He is very knowledgeable and provides a great customer service. Easy to schedule, and great video reports. Highly recommended.

B.E.

They were able to get to my home within 2 hours. Kyle was the service man and did a great job. He explained everything he was doing, worked quickly, and also gave great advice on how to prevent any further kitchen sink clogs. Great company! Great staff! Would highly recommend in the future.

Kevin H.

They sent a technician within minutes of my 7:45 am distress call of my basement backup with raw sewage. They were so professional, mindful to cleanlyness, and quick to resolve the problem. They also gave me great advise to avoid future problems. I called two other companies that weren't able to come today. I would recommend them to anyone!!!

John G.

Realtime Customer Reviews


Maryland Heights, Missouri
My service attendant was very informative, fast, and knowledgeable. He made me feel comfortable and showed me what the problem was. No more flushable wipes! They should not be used.
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Saint Charles, Missouri
Very professional service. I liked the quick scheduling for the home sewer inspection. The pictures were great because you can see what the condition of the inside pipe is for yourself. You have no doubt when they are finished that the house you are getting has clear pipes.
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Lake Saint Louis, Missouri
Prompt. No waiting. Professional, courteous, knowledgeable, fixed the problem, and gave good preventive advice. Thank you.
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Creve Coeur, Missouri
Very professional. Explained things in terms we understood. On time. Answered all of our questions.
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Wentzville, Missouri
Always informative and friendly 🙂
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Saint Louis, Missouri
Efficient, thorough, reviews and explains options and needs and worked hard to resolve the issues.
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Ballwin, Missouri
Thorough explanation with video was excellent. Also explained my options.
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Saint Charles, Missouri
Fair price on time and quick with report.
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Saint Louis, Missouri
Fast, efficient. Clear explanation of findings and video.
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Festus, Missouri
Very thorough! And recordings were extremely helpful. Your technician, Andrew, provided great information with sewer lateral on a house we were buying. We were unable to attend the inspection due to COVID quarantine but felt like we were right there when we got the report. For reinspection after seller repairs we were able to attend. Andrew did a great job helping us understand where the pipes were on the property. I felt that was above and beyond! We closed on the house yesterday including a settlement to cover cost of further repairs needed. Couldn't have closed without your help getting comfortable with the situation. Many thanks!
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Clayton, Missouri
Very professional!!!
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Berkeley, Missouri
Great Service!
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Festus, Missouri
Fast and Friendly service
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Arnold, Missouri
Your tech was very helpful and knowledgeable. I would recommend your company and especially your tech on our job.
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Ballwin, Missouri
On time, called when on the way. Was able to schedule within reasonable time. Tech explained what he was doing, so it was easily understood. Wore shoe coverings. Friendly.
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Florissant, Missouri
Did a great job scoping to find a broken sewer. On time with reports. Very professional.
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Overland, Missouri
Professional and informative
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Foristell, Missouri
On time, very professional and provides good detail reports… Thanks
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Saint Louis, Missouri
The video was nice to see. Your quick service and recommendation were great.
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Crystal City, Missouri
Showed up promptly, was courteous and efficient. Immediately shared the findings of the inspection.
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Florissant, Missouri
Prompt professional great job. Good customer service.
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Overland, Missouri
Excellent service!
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Saint Charles, Missouri
Very professional and courteous during our inspection and for our follow up service!
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Richmond Heights, Missouri
Very thorough service, provided helpful context to explain what I was seeing in pictures and outlined actions/concerns.
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Richmond Heights, Missouri
Professional, quick service. We were given all the information we needed in order to move forward. No complaints. Great job.
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Maryland Heights, Missouri
I liked how thorough the scope was and Mark's warmth, professionalism, and willingness to discuss the results of the inspection.
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O Fallon, Missouri
Again, Mark is quick, efficient, and knowledgeable. Also very personable with my Buyers!
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Maryland Heights, Missouri
Very informative, very friendly nice young man
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Barnhart, Missouri
Quick and courteous, we were presented with very clear pictures of the sewer lines.
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Saint Louis, Missouri
Very nice and on time for appointments . Tech was friendly and knowledgeable
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Saint Louis, Missouri
The tech who came to my house was very friendly, knowledgeable, and personable. Would highly recommend their service.
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Saint Louis, Missouri
Steven came out to our house to map our sewage lateral for us, in anticipation of some other construction work which will require some digging. We honestly couldn't be happier with the experience. He mapped out the sewer pipes, explained everything he was doing, documented everything in a way that will be very useful for our next steps, and was super nice & professional. We will definitely be coming back to The Sewer Pros for any future work we may need.
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Saint Louis, Missouri
On time and very good with customers
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Ladue, Missouri
The pleasant gentleman who did the work and his thorough explanation of the problem.
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Olivette, Missouri
[FIRST NAME REMOVED] was very professional. He showed up on time. He answered all my questions. He was friendly and cheerful.
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Saint Louis, Missouri
I found your staff to be competent in solving problems & getting things done. He was polite, able to answer questions left the worked area clean. I will recommend your company to my friends
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Saint Louis, Missouri
Service technician was kind and knowledgeable
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Florissant, Missouri
Speed of service.
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Saint Louis, Missouri
FRIENDLY, KNOWLEDGEABLE i would love to be able to get a bid on repairs do you have a copy of the current sewer lateral program you could send me??????
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Saint Louis, Missouri
Not much else--we liked the video aspect in particular. Our Sewer Pro pro was on time, courteous, and efficient. Many thanks again.
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Saint Charles, Missouri
Sewer Pros have always been great!! Great customer service and very timely. Thank you
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Hazelwood, Missouri
Excellent and thorough customer service.
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Maplewood, Missouri
I feel it is very important for the technician to be knowledgeable about what he is doing & be able to explain it to the client & agent. To be friendly & prompt And to give Accurate results that can be supported if another company would come & do the same scope test
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Saint Louis, Missouri
Timely Efficient Experienced in local nuance
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Saint Charles, Missouri
Professional advise to make sure customers understand the pros and cons for improvement Very knowledgeable for the area he work with
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Florissant, Missouri
Cody was great. Very knowledgeable about what he was doing and he explained everything as he went. He got the line cleaned out and then he scoped it. He told us about the issues that could happen and what to do to prevent them, I would request him on my next drain scoping for one of my clients.
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Saint Louis, Missouri
Customer service was great. Really appreciated the detailed feedback and recommendations from the hydro jetting tech
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Hazelwood, Missouri
Always dependable, professional and know their business.
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Saint Louis, Missouri
Prompt, efficient, nice to work with.
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Saint Louis, Missouri
Very nice staff and made me feel informed about my new house's sewer system. I would definitely recommend sewerpros to my friends and family.
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TSP---Van-Sidebarvansl

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